How do you handle the storms of live site alerts every day, including the false ones? As you diligently try to resolve every issue that pops up, it is undeniably difficult to sort through the logs of various systems to find the root cause of a problem. Many problems happen again and again. And your repetitive work happen again and again. You need a solution that can help you work intelligently, stop repetitive manual work and processes and drastically improve your efficiency.
BIOPS is designed to automate operations and maintenance of your service desk/support desk/call center. Ultimately, it is a prescriptive AI solution that handles problems before they happen to maximize the operational productivity. BIOPS leverages machine learning to generate a data model to process real-time data, that will quickly identify and resolve the real underlying issues. It will significantly lower your operating costs and improve your availability and reliability.
Remember, BIOPS can: